This article is about instructions on how to flash a firmware to your device - Onda V972 and where to download the firmware update tool and the firmware to be flashed.

Please think twice before firmware update,there is risk at bricking your device. We are not responsible for any risk involved. Please do follow all the steps shown herein.

Notices before firmware update:

    Please save the data stored in your device before firmware update. All data will be wiped out during firmware update.
    Prepare the charger for your device in case power is low;
    Make sure your device Onda V972 is charged at least 70%.
    If you don't find any problem with your device,we DO NOT recommend you do firmware update;
    Supported OS: Win-XP 32Bit/64Bit,Win7 32Bit/64Bit
    Make sure you turn off the virus detect apps,because some virus detect apps view the firmware update tool as virus.

preparations before firmware update:

    Download the firmware update tool. Click to download.
    Download the firmware to be flashed to your device. Click to download;
    Turn off your device - Onda V972.

Steps to flash the fimware to your device - Onda V972.

Step 1: Install the firmware update tool. Click the firmware update tool as follows to install it.

If you do not see the image,the installation file's full name is "PhoenixSuitPacket_V1.0.3.msi". After clicking,the following view will show up. Chinese view might show up,therefore we have added English comment around the key information so that you will know what it says and what to do next.

Click Next. The following view will show up.

 

Click Next. The follwoing view will show up.

Click Next. The following view might show up.

Click Next. The follwoing view will show up.

Click "Continue Installing". The following view will show up.

Click "Complete". The following view will show up.

Click "Close". Now the installation of fimware update tools completes.

Time to run the firmware update tool to flash the firmware to your device - Onda V972.

There will be an icon as follows showing up on your desktop.

Step 2: Run the firmware update tool to flash the firmware to your device - Onda V972. Click the icon of firmware update tool as follows to run it.

The following view will show up.

We have made some marks in the picture as follows.

Click the "Flash" mark. Then follow 1 to 3 sub-steps.

Sub-step 1 means "Browse",click it to browse the firmware you have downloaded and prepared in place;

Sub-step 2 means "Select",select the right firmware;

Sub-step 3 means "Open",open the firmware.

The following view will show up.

Now before next action,please do make sure you turn off your device - Onda V972

If you are not sure if your Onda V972 has been turned off, please long press the power button for 10 seconds to forcely turn it off.

Step 3: Press the homepage button and keep pressing,plug USB cable to connect your Onda V972 and PC, and then continuously short press power button for 5~10 times,during which you will get notified that PC has detected a new device and one ore two dialogs will pop up as follows. Now,you can hand off pressing the homepage button.

Click Next. The following view will show up.

Click Complete. The following view will show up.

This dialog says,"Notice: format or not? If format,data or files might get lost,please save in advance. Select Yes to enter format mode".

Click Yes. The following view will show up.

Wait until the flash completes as follows.

Now the whole process of firmware update ends. Close the firmware update tool and unplug USB cable. Manually power on the device - Onda V972.

The first time of booting after firmware update takes about 100 seconds to finish. After it boots up,please check if the version number has been updated;if yes,congratulations.

Every time of firmware update,the data of battery stored will be wiped out as well,therefore the power indication of battery might display incorrectly. You need to charger it for 20 minutes or more,then it will be back normal.